Please note that Ten Thousand Villages can assume no liability for damage to your Oriental rug caused by improper care or treatment. Also note that these care instructions are intended for rugs purchased through Ten Thousand Villages only. We do not know the dyes or techniques used in Oriental rugs purchased elsewhere and so cannot speak to care of those rugs.
Padding is a western invention. Padding is only necessary to keep Oriental rugs from slipping or wrinkling on hardwood and tile floors or to provide more cushion underfoot. Padding does not add to the life of the carpet. We usually suggest that customers first try placing their rugs on their floors without padding. If the rug slips or wrinkles, we suggest purchasing a mid-grade pad, cut _” shorter and narrower than the rug. This padding is available at most wall-to-wall carpet stores as well as home-improvement stores. If you want to lay your rug on carpet, make sure to sandwich a layer of under webbing on a sticky pad between the rug and carpeting to reduce wrinkles and stop it from “floating.” Tribal’s and Bokhara’s tend to float or wrinkle more when placed on top of wall-to-wall carpeting; Persians (due to their greater density) tend not to wrinkle.
A high quality, hand knotted Oriental rug will retain its original color for many years. Evenly distributed sunlight actually helps the colors in your rug to become more brilliant. After many, many years, your rug willbegin to fade gracefully with age. This age-related fading will only add to the beauty of your rug.
Vacuum with a regular vacuum cleaner as necessary. We find that the suction wand on vacuum cleaners is especially helpful for lifting pet and human hair from the carpet. When vacuuming, try to avoid going over the fringes. If, over time fringes become damaged, do not fret. They can be repaired. Most fringes are made of cotton and are not as durable as the wool knotting. Ironically, worn fringes only add to the value of the carpet. If the killims end of the rug is still intact, do not be concerned about the wearing fringes; as long as the killims edge of the rug remains strong, the rug will remain strong. You can trim fringes to a shorter length (never shorter than one inch from the fringe knot) but never cut a fringe off as this greatly decreases the value of the rug and may cause it to come apart
Although you may take your rug to an Oriental rug shop for cleaning, a quality hand knotted Oriental rug may be washed on a sunny day on your driveway with regular soap and cool water. Before washing, note the direction your rug pile is laying. Using very little soap (regular clothes detergent, hair shampoo, etc.), scrub down the rug with your fingers or feet and hose it down with water. Rinse very thoroughly as soap that is left in the carpet makes a very stiff pile. Squeegee the pile in the direction it was originally laying with your hands or with the side of a dustpan to remove excess water. Using your hand, brush the pile down in the direction it was laying before it was washed. The rug needs to be dried on a flat surface. Once the rug is dry, with your hands or with a vacuum cleaner, raise the pile by stroking/sweeping in the opposite direction. Our staff has also found carpet steam cleaners (either those intended for home use or those that can be rented at grocery stores) to work very nicely, using the approved cleaner soap that comes with these cleaners.